Greenview Designs asks that you please take a few minutes to fill out this survey so that we can get an idea of your overall experience working with us in an effort to provide the very best customer service, communication and quality installs on all of our projects.

Please use ratings system 5 = very satisfied/important or highest rating, 1=lowest rating or very unsatisfied/not important.

About Greenview

How did you initially find out about us?

Did you visit our website? 
Yes No

If so, please rate the usefulness and information provided on our website?
select one 5 4 3 2 1 Not Applicable

What could we add to our website to make your decision making process easier?

Sales Rep Rating

Timeliness of return contact from your initial inquiry to us about a landscape/hardscape project you were considering?
select one 5 4 3 2 1 Not Applicable

Ease and timeliness scheduling a meeting at your location to review and discuss your project?
select one 5 4 3 2 1 Not Applicable

Sales rep was on time, courteous and took the time to discuss, review and provide options and creative design ideas for your project. 
select one 5 4 3 2 1 Not Applicable

Sales rep came prepared with completed job photos or directed you to photos on our website, product catalogs, industry certifications and proper tools to measure and quote your project?
  select one 5 4 3 2 1 Not Applicable

How was the overall design for your project and meetings with our NJ certified landscape architect?
select one 5 4 3 2 1 Not Applicable

Was a two year written guarantee on workmanship an important factor in your decision?
select one 5 4 3 2 1 Not Applicable

Sales rep was knowledgeable about products and options available for your project as well as the build specs and method of install and explained the build process in detail?
select one 5 4 3 2 1 Not Applicable

Contract

Was the quote/contract following the initial onsite meeting sent in a timely manner? 
Yes No

Did quote/contract include everything discussed in the meeting?
Yes No  

Satisfaction 

How satisfied were you with the overall cost of project to be completed?
select one 5 4 3 2 1 Not Applicable

Was it important to you that Greenview Designs had numerous industry certifications and that we were working at or above industry standards? 
select one 5 4 3 2 1 Not Applicable

Did Greenview Designs honor the start date agreed upon in the contract?
Yes No

How was the overall appearance of our crew while on your site, uniforms, tools, trucks & equipment? 
select one 5 4 3 2 1 Not Applicable

Were you able to easily communicate with the crew while on your jobsite, were your questions addressed in a professional and timely manner? 
select one 5 4 3 2 1 Not Applicable

Please rate the overall experience with the crew while on your jobsite? select one 5 4 3 2 1 Not Applicable

Was the jobsite kept clean throughout your project?
select one 5 4 3 2 1 Not Applicable

Was the job built to the specifications discussed and agreed upon in contract?
select one 5 4 3 2 1 Not Applicable

Please rate the quality of the actual work completed?
select one 5 4 3 2 1 Not Applicable

Please rate the quality of the materials specified and installed?
select one 5 4 3 2 1 Not Applicable

How likely are you to use us for a future project or recommend us to a friend or family member?
select one 5 4 3 2 1 Not Applicable

What could we do to better improve our services in the future? General comments